Terms of service

Basic site terms for factory communication

The content on this website is provided for factory introduction, product category review, capability explanation, small-B buyer route planning, and business inquiry purposes only.

Product capacities, timelines, and MOQ references on this site are general guidance. Final production terms depend on material choice, construction, quantity, compliance requirements, and shipping destination.

To confirm a live project, use the contact page and include your RFQ details.

Terms details

How to read Connect5 pages before opening a live RFQ

Website information is for evaluation

The pages on this site explain Connect5 manufacturing routes, product categories, sample development, QC, factory proof, markets, and buyer program examples. They help buyers decide whether to open an inquiry, but they are not a final quotation, contract, guarantee, or production commitment.

RFQ details control the final response

MOQ, lead time, pricing, materials, packaging, compliance language, and export planning depend on the real brief. A useful RFQ should include bag category, quantity, destination market, material direction, logo or trim details, packing needs, timeline, and whether the buyer needs proof, sampling, or direct pricing.

Sample and production assumptions

Sample timing and bulk production estimates shown on the site are general references. Final timing can change based on material availability, trim development, artwork approval, revised samples, compliance review, holiday schedules, packing requirements, and shipment planning.

Small-B and organization programs

Creator merch, nonprofit fundraising bags, union member gift bags, event swag bags, employee welcome bags, and other small-B program pages are buyer routes for communication. They do not remove the need for factory review, sample confirmation, and commercial approval before production.

Sourcing language and claims

Buyers should not infer unsupported claims from category or audience pages. For example, Connect5 does not claim union-made production; the site explains China sampling and Cambodia production. Any sustainability, recycled-material, compliance, or sourcing claim must be confirmed against the actual material route and available documentation.

Buyer files and approvals

When buyers send artwork, reference photos, tech packs, logos, or product specifications, those materials are used for project evaluation and factory communication. Buyers remain responsible for confirming that they have the rights to use submitted artwork, brand assets, and product references.

Contact and next step

To move from website evaluation into a live project, use the contact page and include the strongest available RFQ details. If the form API is unavailable, the email fallback provides a direct route to the factory inbox.

Email [email protected] WhatsApp +852 5604 2694
Online Chat

Talk to Connect5 on this page

Connect5 online support

Leave your message here and the factory team can follow up from the lead queue. You can also use the email fallback anytime.